Monday, May 22, 2006

A simple USB hub may be the problem

Today arrives in the hands of PalmAddict, a council that however fast you can save hours of frustration and evidence. This man was purchased recently a Tungsten T3. Happy with his new team, as was already running on your PC without problems the Palm Desktop on their latest release, and synchronization habitually TX and Tungsten C, was to make a hotsync of the T3, and in the midst of the process was a mistake Connection lost, although the T3 did not show any error on the screen.

To shorten the story of finding the problem, which tried to make several soft and hard resets, and everything that we can go through your head during a weekend, found that the problem was as follows: T3 do not get the hotsync because he was connected to a USB hub, rather than a USB port on the computer itself. So we disconnected the printer that was the only available port from the PC, connected to the hub (where still working perfectly), and took advantage of this free port from the PC to connect the T3. Magic: the T3 perfectly synchronized.

El culpable
The culprit

So you know, before that Palm mandar not synchronized by mysterious reasons, the technical service, try connecting to a USB port on your computer. As I said, this is the typical nonsense that can create a great headaches, and make us lose hours and hours looking for the solution. By the way, not only with the Palm may have problems: This page shows the multiple problems that can cause these hubs (apparently, the cheap ... at the end is always true that what comes out cheap expensive).


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